All Zenchii jewellery is crafted using authentic materials such as gold, white gold, 925 sterling silver, gold vermeil, or stainless steel. We ensure that our products meet the highest industry standards for quality and durability.
All products are 18K Gold & 316L Stainless Steel, Water, Heat, Sweat Resistant & Hypoallergenic (No Green Skin)
White gold is stronger and more durable than silver. The combination of metals give white gold its colour and durability. Without it, pure gold is just as soft as pure silver. Additionally, white gold may be rhodium plated, which gives it a shiny top layer.
Silver on its own is malleable and soft. Even as sterling silver, silver scratches quicker than white gold. Over time, you’ll see silver rings having natural marks from daily wear.
Absolutely! We prioritise the comfort and well-being of our customers. Our jewellery is hypoallergenic and free from harmful substances like nickel and lead, making it safe for even the most sensitive skin types.
To maintain the beauty of your jewellery, we recommend following the care instructions provided with your purchase. Generally, avoid exposing your jewellery to harsh chemicals, moisture, or extreme temperatures. When not in use, store your pieces in the provided jewellery box or a soft pouch to prevent scratches.
Every single Zenchii product is waterproof, sweat-proof and heatproof. However, with every precious metal, it is recommended to keep away from harsh chemicals.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
No. We ship all of our orders from UK and EU warehouses meaning you won't pay customs to the UK or the EU.
Express shipping is 1 working days and all orders are processed the same day before 4pm. Standard shipping is 48 hours after processing.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
We value our customers' satisfaction, and our support team is ready to assist you with any inquiries. You can reach our customer support via email at firstname.lastname@example.org or through our contact page on the website. Our team will respond promptly during our business hours.
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